FAQs

 

Q - What is D2i World?
A - D2i World is an online store in the UAE offering exclusive Indian and Pakistani traditional fashion for women.

Q - What types of products do you sell?
A - We offer a wide range of ethnic clothing including sarees, lehengas, salwar kameez, and kurtis, perfect for weddings, festivals, and everyday wear.

Q - Do you ship internationally?
A - Currently, we offer shipping within the UAE & India. International shipping options will be available soon.

Q - What payment methods are accepted?
A - We accept major credit cards, debit cards, and secure online payment gateways for your convenience.

Q - How long does delivery take?
A - Delivery within the UAE typically takes 10 business days. Express shipping options will be available soon at checkout.

Q - Can I return or exchange items?
A - Yes, we provide a hassle-free return and exchange policy within 24 hours of purchase for defective items, as long as they are unused and in their original condition. Please note that returns or exchanges are not accepted for size-related issues.

Q - Do you offer custom tailoring?
A - Yes, we offer custom tailoring services for selected outfits. Contact us for more details.

Q - How do I track my order?
A - Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment.

Q - Are your products authentic?
A - Yes, we pride ourselves on offering authentic, high-quality traditional Indian and Pakistani fashion, sourced directly from reputable designers.

Q - How can I contact customer support?
A - You can reach us on WhatsApp for any inquiries or assistance. We're here to help!